Privacy Policy

This privacy policy explains how 1bit.ai (the legal entity operating www.1bit.ai) collects, uses, and protects your personal data.

1. How we process your personal data

1.1 Information you provide to us

Certain parts of our service may require you to voluntarily provide personal data: for example, we may ask for your name, email address, marketing preferences, subscription type and brand to register an account, subscribe to our marketing communications, and/or submit inquiries or complete surveys. The data we ask for and the reason will be explained when we request it.

We also collect any messages you send us. We use this information to operate, maintain, and provide the features of our service, communicate with you, and address any issues you raise.

If you do not provide personal data, you may not be able to access or use some features of our service, or your experience may be less satisfactory.

1.2 Information we receive from third parties

We may receive information about you from third parties. For example, if you access our service via a third-party sign-in (e.g. Google), that third party may pass us certain information about your use of their service, such as your name and email and any other information you allow them to share. You should always review and adjust third-party privacy settings before linking accounts. If you unlink a third-party account, we will no longer receive information related to that service.

1.3 Information we collect from your use of our service

Our servers collect data your browser sends, including IP address, location, device or app data, date, time, request details, data volume, success status, browser and OS, and referrer. Server logs are kept for up to 3 months. We also collect information about how you use our service (pages viewed, links clicked, features used, session length, login status, purchases). We use this to improve our service and may create aggregated anonymous statistics. We may use it to provide features and to promote and improve our service.

2. Legal basis for processing

We need a legal basis to collect, use, and disclose your data. The basis depends on the data and context. We typically process your data only when necessary to perform our contract with you, to serve our legitimate interests, or with your consent. In some cases we may have a legal obligation to process your data.

2.1 When you contact us

If you contact us (e.g. by email or phone), your data is processed for pre-contractual steps, contract performance, or our legitimate interests.

2.2 General processing in a business relationship

If your data is processed for business transactions and sales of our service, it is processed for pre-contractual steps, contract performance, or our legitimate interests.

2.3 Processing for direct marketing

If we contact you about news, offers, and events and to promote our services, your data is processed based on your consent or our legitimate interests.

2.4 Security, analytics, and service improvement

We process your data for system security, technical management, quality optimization, and usage analysis in line with our legitimate interests. We do not rely on this basis when your interests override ours.

2.5 Legal obligations

We may process your data where necessary to comply with legal obligations, e.g. tax, accounting, and audit.

3. Sharing your personal data

We may disclose your personal data to: our group companies, service providers, and partners who process data for us (e.g. delivery, site functionality, security, analytics) or for the purposes described in this policy or when we collected your data.

Law enforcement, regulators, government bodies, courts, or other third parties where we believe disclosure is required by law or to exercise, establish, or defend our rights or protect your or others' vital interests.

Actual or potential buyers (and their advisers) in connection with any merger, acquisition, or sale of our business, subject to the buyer using your data only for the purposes disclosed in this policy.

Any other person with your consent.

4. Your rights over your data

You have the right to access, correct, delete, restrict processing of, and port your data, and to object to processing. Where we process based on consent, you may withdraw consent at any time; this does not affect the lawfulness of processing before withdrawal.

You can exercise these rights using the contact details under "Contact" at the bottom of this page. We respond to all requests in accordance with applicable data protection law.

You may opt out of marketing communications at any time via the "Unsubscribe" or "Opt out" link in our emails or by contacting us using the details below.

5. How long we keep your data

We retain personal data for as long as we have an ongoing legitimate business need (e.g. to provide requested services or comply with legal, tax, or accounting requirements).

When we no longer need to process your data, we will delete or anonymize it, or if that is not possible (e.g. data in backups), we will store it securely and isolate it from further processing until deletion. We may retain some account information to meet legal obligations (e.g. accounting and audit).

6. Changes to this policy

We may update this policy from time to time. When we make changes, we will update the "Last updated" date at the top. If we make material changes to how we collect, use, store, or share your data, we will notify you as appropriate. We recommend checking this page periodically for updates.

7. Contact us

If you have questions, suggestions, or concerns about our use of your data or this privacy policy, contact 1bit.ai: support@1bit.ai