Privacy Policy
Your privacy is our priority. Learn how we collect, use, and protect your personal information with transparency and care.
Your Privacy Matters to Us
At 1Bit AI, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI Platform services.
We believe in transparency and want you to understand exactly how your data is handled. This policy covers all aspects of our data practices and your rights as a user.
Privacy Overview
A quick summary of our privacy practices and commitments.
Data Minimization
We only collect data that's necessary for providing our services and improving your experience.
No Selling
We never sell your personal data to third parties. Your information stays with us.
Full Control
You have complete control over your data with easy access, modification, and deletion options.
Transparent Updates
We notify you of any policy changes and explain how they affect you.
Information We Collect
Details about the types of information we collect and how we collect it.
How We Use Your Data
The purposes for which we process your personal information.
Service Provision
- Provide and maintain our AI Platform services
- Process your requests and transactions
- Authenticate your identity and manage your account
- Deliver personalized AI model recommendations
Improvement & Analytics
- Analyze usage patterns to improve our services
- Develop new features and functionalities
- Optimize platform performance and user experience
- Conduct research and development
Communication
- Send important service updates and notifications
- Respond to your inquiries and support requests
- Provide technical support and assistance
- Send marketing communications (with your consent)
Security & Compliance
- Protect against fraud, abuse, and security threats
- Comply with legal obligations and regulations
- Enforce our terms of service and policies
- Maintain data integrity and system security
Data Sharing and Disclosure
When and how we may share your information with third parties.
Service Providers
We may share data with trusted service providers who help us operate our platform (hosting, payment processing, customer support). These providers are bound by strict confidentiality agreements.
Legal Requirements
We may disclose information when required by law, court order, or to protect our rights, property, or safety, or that of our users or others.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, with the same privacy protections.
With Your Consent
We may share information with third parties when you explicitly consent to such sharing, such as integrating with external services you choose to connect.
Security Measures
How we protect your data with industry-leading security practices.
Encryption
All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption.
Access Controls
Strict access controls ensure only authorized personnel can access your data on a need-to-know basis.
Monitoring
24/7 security monitoring and intrusion detection systems protect against unauthorized access.
Regular Audits
Regular security audits and penetration testing ensure our defenses remain strong.
Secure Infrastructure
Data is stored in secure, certified data centers with physical and digital security measures.
Staff Training
All employees receive regular security training and sign confidentiality agreements.
Security Certifications & Compliance
Your Data Rights
Your rights regarding your personal data and how to exercise them.
You have several rights regarding your personal data. We make it easy for you to exercise these rights through your account settings or by contacting us directly.
Right to Access
Request a copy of all personal data we hold about you, including how it's being used.
Right to Rectification
Correct any inaccurate or incomplete personal data we have about you.
Right to Erasure
Request deletion of your personal data when it's no longer necessary for our services.
Right to Object
Object to processing of your personal data for marketing or other purposes.
Data Retention
How long we keep your data and why.
Retention Principle
We only retain your personal data for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.
Account Data
Active accounts: Retained while your account is active
Inactive accounts: Deleted after 3 years of inactivity
Deleted accounts: Permanently deleted within 30 days
Usage Data
Analytics data: Aggregated and anonymized after 2 years
Log files: Retained for 1 year for security purposes
Support tickets: Retained for 3 years
Financial Data
Payment records: Retained for 7 years for tax compliance
Billing information: Retained while account is active + 1 year
Refund records: Retained for 3 years
Legal Data
Legal holds: Retained until legal matter is resolved
Compliance records: Retained as required by applicable law
Consent records: Retained for 3 years after withdrawal
International Data Transfers
How we handle data transfers across borders while maintaining protection.
1Bit AI operates globally, and your data may be transferred to and processed in countries other than your own. We ensure that all international transfers maintain the same level of protection as required by applicable privacy laws.
Transfer Safeguards
Standard Contractual Clauses
We use EU-approved Standard Contractual Clauses for transfers outside the EEA.
Adequacy Decisions
We prioritize transfers to countries with adequacy decisions from the European Commission.
Additional Safeguards
Technical and organizational measures ensure data protection during international transfers.
Regular Reviews
We regularly review and update our transfer mechanisms to ensure continued compliance.
Primary Data Locations
Policy Updates and Changes
How we handle updates to this privacy policy and keep you informed.
Our Commitment to Transparency
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We are committed to keeping you informed about any changes that may affect your privacy rights.
How We Notify You
Email Notification
We'll send you an email about significant changes at least 30 days before they take effect.
In-App Notifications
Important updates will be highlighted in your platform with clear explanations.
Website Banner
A prominent banner will appear on our website announcing policy changes.
Types of Changes
Material Changes
Significant changes that affect your rights or how we use your data. We'll provide 30 days notice and may require your consent.
Minor Updates
Clarifications, formatting improvements, or contact information updates. These take effect immediately upon posting.
Contact Us
Get in touch with our privacy team for questions, concerns, or requests.
We're here to help with any privacy-related questions or concerns. Our dedicated privacy team is committed to addressing your inquiries promptly and thoroughly.